Frequently Asked Questions
I'm purchasing the Wreath as a Gift, can I include a message?
During checkout you can mark your order a Gift and include a message. If you have already placed the order, simply message us at firstname.lastname@example.org (from the same email you used to place the order) we will be happy to include a message with your Gift! 🙂
The bow/ribbons were flat/moved during shipping/storage, how can I fix it?
The bow or the ribbons in your wreath can become flattened or slightly moved out of place during shipping and/or when you store it. All the ribbons in the wreath are made with wired edges, which will allow you to easily fluff or re-arrange them to your liking by simply running them through your fingers.
If you need more detailed instructions or have questions, please feel free to message us 🙂
I absolutely love one of your wreaths but it's sold out
I'm sorry that the wreath you want got sold out before you had a chance to buy it.
Being handmade, all of our wreaths are one of a kind.
You can check out all our available wreaths here: https://amourfrontdoor.com
If you already did that, but still want the one that was sold out, tell us which one it was and let's see if we can make you a custom order that shows off your personal style 🙂
How can I request a refund if item was damaged in shipping?
All our products are insured during shipping, and you will be issued a refund if the product was damaged during shipping.